We won’t bill our customers for duration of outage- KEDCO
KEDCO
The Kano Electricity Distribution Company (KEDCO), has reassured that electricity consumers in Kano, Katsina and Jigawa will not be billed for the duration of last month’s power outage that affected the Northern States.
The Head, Corporate Communications, KEDCO, Malam Sani Bala, stated this in a statement in Kano.
Bala said that the action was in line with the directive by the Minister of Power, that consumers should not be billed from 21st of October to 30th October because of the power outage.
He denied media report claiming that the company had defied the Minister’s directives on the issue.
“The attention of KEDCO has been drawn to a publication by AREWA Punch Report purporting that KEDCO has defied Minister of Power’s directives on customer disconnection.
“The DisCo was not in defiance of any of the Minister’s directives following the outage that plunged parts of the north in total blackout from 4:57am of 21st October to 4:56 PM of 30th October 2024,” Bala said.
The spokesperson said that the company was not in defiance of the Minister’s directive on the payment of bills for the power outage period.
“The electricity bills currently being collected are for September consumption, that is, bills distributed in October. Hence, customers who have yet to pay those bills are being disconnected.
“The Hon. Minister of Power only stated that customers will not be billed for duration of the outage period, which is from 21st of October to 30th October and KEDCO will ensure that customers are not billed for that period, which will reflect in this month’s (November) bills,” he said.
“The company therefore, assured its valued customers of its continuous effort in ensuring absolute compliance with all regulations and orders, among which prominently is accurate and fair billing of customers.
“We also wish to reiterate our relentless efforts on improving the quality and reliability of electricity supply to all our customers,” he said.
Sani also urged the customers to settle their bills as at when due for the betterment of KEDCO and the power sector in general.
